We helped a tier-one aviation/MRO operation turn scattered tech pubs and manual binder prep into a fast, searchable, and audit-ready flow across planning, hangar, and QA.
50k+ files / ~100 GB per batch windows
Bulk sets processed in under an hour
Median sub-second answers across multi-year libraries
Work-order → exact docs assembled automatically, with human-in-the-loop when needed
Tech pubs spread across file servers, legacy DMS, and vendor portals
Engineers and technicians hunting through inconsistent folder taxonomies
Binder/packet creation for a single work-order took hours and varied by person
Compliance teams lacked clean chain of custody from work-order → referenced document → revision
Reduce ground time, standardize binder prep, and make audits boring.
For technical publications and forms
Tied to the specific work-order and aircraft configuration
In planning and on-floor execution—without compromising compliance
"Why this page, from which revision, for this tail number"
For PDFs, images, and mixed archives (50k+ files / ~100 GB batches)
Normalize scans, extract entities (task, ATA, effectivity), and fix noisy inputs
Combining vector search + full-text for precision and recall
Maps job cards to exactly-required manuals, bulletins, forms, and revision ranges
Assembles print-ready or tablet-ready packets with covers, stamps, and checklists
For planners/QA to review, override, and approve in seconds—with audit logs
Freshness, queue time, binder build time, and search latency tracked and alerted
Connectors (DMS, S3/NAS, vendor portals) → Ingest & normalize (checksum, de-dupe, versioning) → OCR/Doc-AI workers (page quality, layout, entity tagging) → Search fabric (hybrid vector + full-text; facet filters for ATA/task/revision) → Rules/Linker (work-order → doc set) → Binder service (assembly, stamps, watermarks) → Operator console (review, approve, export) → Audit & lineage (who/what/when; doc → work-order chain)
Manual hunt across folders; copy-paste lists into spreadsheets
Type work-order → see required docs, revisions, effectivity in one view; one-click binder build
Arrives at bay with outdated or incomplete print packs
Current, complete packet (paper or tablet) with clear checklists; fewer pauses and back-and-forths
Reconstructs references after the fact; time-consuming audits
Tamper-evident trail from work-order → doc revision; exportable audit pack in minutes
Continuous intake windows supported
Across TB-scale mixed-quality tech pubs
For standard jobs (human review retained for edge cases)
Standardized packet structure; reduced rework and on-floor interruptions
Less time lost to document hunting and ad-hoc validation
Deterministic inclusion of the right revision for the right tail number
Every binder is reproducible with provenance
Planners and technicians spend time executing, not searching
Hybrid search (vector and full-text) beats either alone for noisy, scanned manuals
Entity tagging (ATA, effectivity, task IDs) is the difference between "close" and "exact"
Keep humans-in-the-loop at approval: it builds trust and catches rare edge cases
Track binder build time, search latency, and "override rate" as health indicators
Binder experience with offline sync
Suggest likely follow-on docs based on aircraft history
Tighter integration with maintenance/records systems
Download the detailed case study with architecture, metrics, and playbooks
All metrics and results presented are anonymized and represent aggregated outcomes across engagements in the aviation/MRO domain.